Beauty salonHounslow

Bella Viva Day Spa

4.4/ 5 · 8 reviews
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Appointments recommended

Services & amenities

5
01

Payments

Credit cards
Yes
Debit cards
Yes
NFC mobile payments
Yes
02

Planning

Appointments recommended
Yes
03

Amenities

Restroom
Yes

Categories and services

  • Beauty salon
  • Beauty school
  • Massage therapist

Customer reviews

4.4 / 58 reviews
5 6
4 1
3 0
2 0
1 1

Review topics

  • treatment 3

Available reviews: 8

Google · 1
5 / 5
Highly recommended, very professional, knowledgeable, hygienic and clean. Such amazing service and excellent treatments, I had a microdermabrasion done having sensitive skin I was very impressed with the results!!! Treatments are tailored to your skin type, the full body massage …More reviews
Highly recommended, very professional, knowledgeable, hygienic and clean. Such amazing service and excellent treatments, I had a microdermabrasion done having sensitive skin I was very impressed with the results!!! Treatments are tailored to your skin type, the full body massage was perfect very relaxed on leaving feeling lighter knowing how to treat my body better, Sunita thank you so much for you outstanding services, you are a gem!!! I know where I need to go next time for my treatments. No need to look else where everything you need is here.
Google · 2
5 / 5
The moment I set foot into Bella Viva I felt relaxed and comfortable. The ambience and environment was very comforting and the people working there dealt with the upmost class, respect, kindness and professionalism I have seen in a beauty salon or Spa. I felt welcomed and the mas…More reviews
The moment I set foot into Bella Viva I felt relaxed and comfortable. The ambience and environment was very comforting and the people working there dealt with the upmost class, respect, kindness and professionalism I have seen in a beauty salon or Spa. I felt welcomed and the massage I received really helped me with my pain from my arthritis. My face felt smooth, clean and clear after receiving a hydra facial and I would definitely recommend to any and everyone to go to this Spa. I was extremely pleased with my trip.
Positive
Communication, Quality, Professionalism, Value
Google · 3
5 / 5
I went to this spa on recommendation by my sister. Best decision I ever made! Staff are so friendly and the owner, Sunita, has many years of experience and is very knowledgeable on all areas of health and beauty. Very professional and classy place. I would recommend the Hawaiian Lomi Lomi massage and the hot stone massage, the best. Will definitely be seeing me again.
More reviews+5
Google · 4
5 / 5
Great place to get your nails done. Visited 1 month ago. Sunita was very proffesional and helpful and she gave me some tips how to look after my nails. Thank you so much!
Google · 5
5 / 5
Very professional staff, I felt comfortable and confident while speaking to them, They have treatment for both men and woman,
Positive
Communication, Professionalism
Google · 6
5 / 5
Excellent Service! Would Definatley Recommend
Positive
Quality
Google · 7
4 / 5
Google · 8
1 / 5
Llegue a las 10:00! Hice una reservación online. Cuando llegue, la recepcionista me comentó que la persona que hace las uñas no pudo ir a trabajar pero que ella podía hacérmelas. Me senté, me pregunto que color quería pero ella solo tenía disponible 7 colores todos marca de far…More reviews
Llegue a las 10:00! Hice una reservación online. Cuando llegue, la recepcionista me comentó que la persona que hace las uñas no pudo ir a trabajar pero que ella podía hacérmelas. Me senté, me pregunto que color quería pero ella solo tenía disponible 7 colores todos marca de farmacia y solo dos colores OPI! (Cuando yo hice el booking decía que el tratamiento era Gel manicure OPI, pero OPI no tenía nada) así que acepte igual. Puso mis manos en acetona por alrededor de una hora, y luego me comentó que el gel que yo tenía era muy fuerte que normalmente los asiáticos usan esas pinturas con químicos también hizo un comentario racista pero no le presté atención. Luego me limo las uñas con una máquina y me debilito mi uña y me rompió 3. Luego le pedí que me las cortara PORQUE OBVIAMENTE ELLA ME LAS ROMPIÓ! y cuando procedió a pintarlas! La pintura NO era de gel. El trabajo estuvo mal hecho, y cuando le dije que ella no era profesional ni tenía la mínima idea de cómo hacerlo! Insinuó que yo no queria pagarle! Cuando yo muchas veces le dije que el DINERO NO ERA EL PROBLEMA! Sino que ella no era profesional. Lo que me preocupa de todo es que el lugar también dan cursos! Cursos de que? Si ella no fue capaz de hacerme un manicure y me rompió tres de mis uñas naturales!
Translation

I arrived at 10:00! I made a reservation online. When I arrived, the receptionist told me that the person who does my nails couldn't make it to work, but she could do them for me. I sat down and asked what color I wanted, but she only had seven colors available, all drugstore brands, and only two OPI colors! (When I booked, it said the treatment was an OPI Gel Manicure, but OPI didn't have any), so I agreed anyway. She put my hands in acetone for about an hour, then told me that the gel I had was very strong, that Asians usually use those chemical-based paints. She also made a racist comment, but I didn't pay attention. Then she filed my nails with a clipper, which weakened my nail and broke three of them. Then I asked her to cut them because, obviously, she broke them! And when she proceeded to paint them! The paint wasn't gel. The work was poorly done, and when I told her she wasn't professional and didn't have the slightest idea how to do it! She insinuated that I didn't want to pay her! When I repeatedly told her that money wasn't the issue! It was that she wasn't professional. What worries me the most is that the place also offers courses! Courses in what? She wasn't able to give me a manicure and broke three of my natural nails!

Opening hours

Monday
10:00–19:00
Tuesday
10:00–19:00
Wednesday
10:00–19:00
Thursday
10:00–19:00
Friday
10:00–19:00
Saturday
10:00–19:00
Sunday
Closed

Find us

Hounslow

484 Great West Rd, Hounslow TW5 0TA, United Kingdom
Bella Viva Day SpaHounslowGet directions

Location details

street
484 Great West Rd
postalCode
TW5 0TA
plusCode
FJHP+Q9 Hounslow, United Kingdom